Description
🔥 Buy 2 get extra 20% discount, Code: Sister
🔥 Buy 3 get extra 30% discount, Code: Love
Card & Gift box are included ❤️
Inspirational mantra quote, awesome daily affirmation reminder to express your deep love for your friends or your family members.
Specification
*The cuff bracelet is made of 316L stainless silver plating, stronger and more durable, will never fade, tarnish, corrode, stain, or cause allergic responses.
*Nickel-free, 100% in harmony with the wrist.
*Measurements: Diameter 2.5", L/6.2", wide:3/8".
*Adjustable openings designed to fit most wrists.
Shipping & Free Returns
We offer free shipping for orders over $39 anywhere in the world😊.
Orders will all ship from the U.S.A 🇺🇸
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For domestic delivery, we will ship by USPS 1st class. It normally takes around 4 days to arrive.
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For international delivery, it takes around 6-10 days.
❗️Because the bangle is well-received, they can't be kept on the shelves for too long. We will refill a new inventory every week. If you have any urgent orders, please leave a note, so we could prioritize your orders.
❤️We're here to help you! 📩Email: info@lovecocojewelry.com
For Non-customized products, to ensure that you are completely happy with your purchase, we are offering a simple 15 Days Return. Free return for ANY REASON 😇.
Shipping & Return Policy
At Coco Jewelry, we are committed to providing a smooth shopping experience and high-quality jewelry you’ll love. We carefully prepare every order and are always here to help if something isn’t right.
For any questions regarding shipping, returns, exchanges, or order support, please contact us at:
Order Processing & Cancellations
Orders are typically processed within 1–3 business days after purchase.
Because we begin preparing orders quickly, orders may only be cancelled or modified within 6 hours of being placed. After this timeframe, orders may already be in production or shipment preparation and can no longer be changed or cancelled.
To request an order change or cancellation, please contact us as soon as possible at:
Shipping Information
United States Shipping
- Standard Shipping: $5.99
- FREE Standard Shipping on orders over $65
International Shipping
- Standard International Shipping: $6.99
- FREE Standard Shipping on orders over $65
Delivery times vary depending on destination, carrier operations, and customs processing. Estimated shipping timelines will be displayed at checkout.
Please note:
- Customers are responsible for any customs duties, import taxes, or VAT required by their country.
- Shipping delays caused by carriers, weather, or customs are outside our control.
Fulfillment & Operations
Coco Jewelry is operated by:
COCO GIFT PTE. LTD
531A Upper Cross Street #04-95
Singapore 051531
To better serve our customers, we also operate fulfillment and customer support centers in the United States:
U.S. Fulfillment Center
450 Princeland Court
Corona, CA 92879
Whenever possible, orders are shipped from our U.S. fulfillment centers to provide faster delivery and more efficient customer support, especially for customers in North America.
Tracking Orders
Once your order ships, you will receive a shipping confirmation email with tracking information.
If you do not receive tracking details within a few business days after placing your order, please contact us at:
Return Eligibility
| Item Type | Return Eligibility | Timeframe |
|---|---|---|
| Non-Personalized Jewelry | Eligible for refund, exchange, or store credit | Within 30 days of delivery |
| Personalized / Custom Jewelry | Final sale* | Not eligible for standard return |
| Sale or Clearance Items | Final sale | Not eligible for return |
| International Orders | Eligible for store credit only** | Within 30 days of delivery |
Holiday Return Extension
Orders placed between November 15 and December 25 may be returned within 60 days of delivery.
* Personalized items remain covered under our Quality Guarantee for manufacturing defects or fulfillment errors.
** International customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
European Union 14-Day Cooling-Off Period
If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days of delivery for any reason and without providing justification.
To qualify:
- the item must be unworn and unused,
- in the same condition received,
- with original tags and packaging,
- and accompanied by proof of purchase.
Please note that personalized, engraved, or custom-made items may be exempt from the EU right of withdrawal where permitted under applicable law.
To request a return under the EU cooling-off period, contact:
Return Conditions
To be eligible for a return, items must:
- be unworn and unused,
- include original packaging,
- include all accessories and inserts,
- and include proof of purchase.
Returns showing signs of wear, damage, resizing, or alteration may not be accepted.
For hygiene reasons, earrings may not be eligible for return unless defective.
Quality Guarantee
We stand behind the quality of every Coco Jewelry piece.
If your item arrives:
- damaged,
- defective,
- incorrect,
- or with a customization error caused by us,
please contact us within 7 days of delivery and include:
- your order number,
- photos of the item,
- and a brief description of the issue.
If approved, we will provide a replacement, repair, or refund at no additional cost.
How to Start a Return
To request a return, please email:
Include:
- your order number,
- the item(s) you wish to return,
- and the reason for the return.
If your return is approved, we will provide return instructions and a prepaid label when applicable.
Please do not return items without prior authorization.
Refund Processing
Once your return is received and inspected, we will notify you by email regarding approval or rejection.
Approved refunds are issued to the original payment method within 5–10 business days after processing. Additional bank processing times may apply.
Original shipping fees are non-refundable unless the return is due to our error.
Lost, Delayed, or Damaged Packages
If your package is lost, delayed, or arrives damaged, please contact us as soon as possible at:
Please include your order number and any relevant photos or delivery details so we can assist you quickly.
Q1: How do I choose the correct product size for my recipient ?
A: Don't worry! We provide several easy ways to measure ring size:
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Method 1 (Recommended): Use a piece of string or a strip of paper to wrap around the base of the recipient's finger. Mark where it meets, then measure the length with a ruler and compare it to our online ring size chart.
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Method 2: Secretly borrow a ring that the recipient often wears. Place it on a piece of paper and trace the inner circle. Our size chart can help you match it.
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Method 3 (Ultimate Guide): If you want to keep it a complete surprise, choose open-ended adjustable rings or styles with flexible chain links—no need to worry about size!
For specific sizing information, please refer to our Size Guide.
Q2: What materials are the products made from? Will they cause allergies or fade?
A: Please rest assured, we select high-quality, eco-friendly materials, focusing on comfort and safety.
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Materials: Our products are primarily made from 18k gold plate and sterling silver, which are sturdy, wear-resistant, and hypoallergenic, suitable for most sensitive skin.You can check the material of each product on the product page. You can also gain more detail and care tips on Material & Care.
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Color Fastness: Our gold plating is thickened for durability. Under normal wear, the color lasts. We recommend avoiding contact with chemicals (e.g., perfume, pool water) and removing items before showering or exercising to effectively extend their luster.
Q3: Will the actual product look different from the pictures?
A: All our product photos are taken by professional photographers using natural lighting to accurately represent the true colors and details of our jewelry. Please note that colors may appear slightly different on various screens due to individual display settings. We appreciate your understanding regarding this matter and assure you that the quality of your actual product will meet your expectations.
Q4: If I place an order now, when will it arrive?
A: We completely understand your eagerness! Under standard conditions, products typically take 3-7 days for logistics transit. If you have already placed an order, you can check your order status anytime or contact us for assistance. Contact Us.💌
Q5: What shipping methods do you offer, and what are the costs?
A: We offer Standard and Expedited shipping. Orders over $49 enjoy FREE Standard Shipping. For detailed shipping policies and delivery times, please check the "Shipping Policy" page.
Q6: Can I modify or cancel my order?
A: To get your gift to you as quickly as possible, orders cannot be modified or canceled once they enter the packing process. If you need urgent assistance, please Contact Us immediately, and we will try our best to help.
- If you have provided an incorrect shipping address or if you have any questions regarding your order's status, please get in touch with our Customer Happiness Team right away. You can reach us by emailing support@cocojewelry.com. While we will strive to accommodate your needs, we cannot guarantee changes can be made.
Q7: Do you offer gift wrapping and message services?
A: Absolutely! This is the part we cherish the most.
- All orders are default shipped in independent Coco Jewelry brand gift boxes with exquisitely designed packaging, ensuring the recipient feels your thoughtfulness the moment they open it.
- At checkout, you can enter your desired message in the text box on the checkout page; please keep it within 70 characters. Additionally, our gift box includes a pre-printed gift card conveying messages of encouragement, comfort, and gratitude, reflecting the jewelry's significance.
Q8: Will the shipping package reveal what's inside?
A: Absolutely not! We understand the importance of surprise. All parcels are shipped in neutral brown cardboard outer boxes, with the beautiful gift box inside. The shipping label will not contain any sensitive information about jewelry, gifts, or the brand name, perfectly guarding your surprise.
Q9: Can I return or exchange an item if the size is wrong or I don't like it?
A: We want you to be 100% happy with your purchase. We offer a worry-free 30-day return and exchange policy from the date of receipt.
- Important Note: Please contact us before initiating a return. If the received item itself has no issues, shipping, handling, and insurance fees are non-refundable, and the buyer is responsible for the return shipping cost. All returned items must be in perfect, unworn, and undamaged condition with original packaging and tags intact.
Please follow the link here for the Return Policy Information.
Q10: What does the Lifetime Guarantee cover?
A: You deserve the finest quality jewelry and service, which is why we offer a 100% lifetime guarantee for all our pieces and accessories. We stand behind our craftsmanship and materials and are confident they will last a lifetime. If our product quality does not meet your expectations, we want to make it right. Creating unique jewelry pieces that become timeless staples is our passion. Our lifetime guarantee and dedication to providing exceptional jewelry and customer service reflect that.
Please note: This does not cover lost or stolen items.
If you have any questions about your jewelry, please feel free to Contact Us.💌